Break the Glass

Break the Glass - gaining access to restricted patient records in an emergency

If a patient has chosen a consent status limiting access to their health information Emergency Only Consent Setting

as displayed above, a provider may be able to gain temporary access to all available network documents to aid in patient care.

If needed, as in an emergency, providers with this role permission, can Break the Glass for temporary access to all of a patient’s network documents.

After selecting Break the Glass, the provider must attest to the emergency need for the information, and then select proceed. 

Break the Glass Screen

An audit record of the access is made and logged. Access is immediate, but only available while the patient is in focus – leaving the page or window ends access.